What to Look for When Choosing Infant Childcare | Norwood Academy Norwood PA

May 12, 2026

What to Look for When Choosing Infant Childcare | Norwood Academy Norwood PA

What to Look for When Choosing Infant Childcare

Leaving your baby in someone else’s care for the first time is one of the hardest moments of new parenthood. It’s emotional, it’s stressful — and it’s completely normal to feel that way. The key to feeling confident on that first drop-off morning? Knowing you’ve chosen the right place.

Whether you’re just starting your search or comparing your final shortlist, here is exactly what to look for when choosing infant childcare in Norwood, PA and across Delaware County.

1. Licensing and Safety Credentials

This is non-negotiable. Any childcare center caring for infants in Pennsylvania must be licensed by the Pennsylvania Department of Human Services (DHS). A license means the center has been inspected and meets the state’s minimum health, safety, and staffing standards.

When visiting a center, ask to see their license and check when it was last renewed. You can also verify any Pennsylvania childcare provider’s license status through the PA DHS Child Care Certification website.

Beyond state licensing, look for:

  • Security cameras and controlled entry points
  • First aid and CPR-certified staff
  • Clear emergency procedures and communication protocols
  • Clean, well-maintained facilities

2. Infant-to-Caregiver Ratios

Pennsylvania requires a minimum ratio of 1 caregiver for every 4 infants. However, the best centers go above and beyond this requirement. A lower ratio means more individualized attention, more consistent bonding, and better care for your baby.

Ask specifically: “How many infants are in the room at one time, and how many caregivers are assigned to them?” The answer tells you a lot about the center’s commitment to quality.

3. Consistency of Caregivers

Babies thrive on routine and familiar faces. Frequent caregiver turnover is one of the biggest red flags in infant childcare — it disrupts the secure attachment that is critical for healthy infant development.

Ask centers about staff retention, how long their infant room teachers have been there, and whether they intentionally minimize rotation in the infant room. A center that values consistency will be proud to tell you.

4. Real-Time Parent Communication

When your baby can’t tell you about their day, you need a center that will. Look for a provider that uses a reliable parent communication platform to keep you updated in real time on:

  • Feeding times and amounts
  • Diaper changes
  • Nap times and duration
  • Milestone moments and photos
  • Any concerns or observations from caregivers\

At Norwood Academy, we use Brightwheel to give parents a live window into their child’s day. You’ll never be left wondering.

5. A Developmentally Appropriate Environment

An infant’s brain grows faster in the first year of life than at any other time. The physical environment of the infant room matters enormously. Look for:

  • Age-appropriate toys and sensory materials
  • Space for tummy time and movement
  • Soft, safe surfaces and designated sleep areas
  • Natural light and calm, non-overstimulating decor
  • Separation from older, louder age groups

6. A Daily Routine That Mirrors Your Baby’s Needs

Quality infant programs follow each baby’s individual schedule — not a one-size-fits-all group routine. Feeding on demand, sleep when your baby needs it, and activities tailored to their developmental stage are all signs of a center that truly understands infant development.

Ask: “Do you follow individual schedules for infants or a group schedule?” The right answer is individual.

7. Questions to Ask on Your Tour

When you visit a center, bring this list:

  • What is your infant-to-caregiver ratio?
  • How long have your infant room teachers been here?
  • How do you handle feeding preferences and dietary restrictions?
  • What does a typical day look like for a 3-month-old? A 9-month-old?
  • How do you communicate with parents throughout the day?
  • What is your sick child policy?
  • What security measures do you have in place?
  • Are staff trained in infant CPR and first aid?

Trust your instincts too. When you walk in, notice how the caregivers interact with the babies. Are they warm and engaged? Do the infants seem calm and content? Your gut will tell you a lot.

Infant Care at Norwood Academy

At Norwood Academy in Norwood, PA, our infant program is built around the belief that every baby deserves individualized, loving care from a consistent and qualified caregiver. We welcome infants from 6 weeks old and follow each child’s individual schedule throughout the day.

Our infant room features age-appropriate sensory activities, daily tummy time, music and movement, early language development, and real-time Brightwheel updates so you always know how your baby is doing. We are licensed by the Pennsylvania DHS and backed by the same experienced team behind Collingdale Academy — a trusted name in Delaware County childcare.

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